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Reviews
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Box-n-Go Storage and Moving Service Rewiews
| Average Customer Rating: | 4.95 out of 5 |  |
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| 19 of 19 (100%) customers would recommend Box-n-Go to a friend. | |||
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| Rating Distribution (19 reviews) | ||
| 5 stars | 18 | |
| 4 stars | 1 | |
| 3 stars | 0 | |
| 2 stars | 0 | |
| 1 stars | 0 | |
| Customer Service Reviews |
Featured Review
| Total experience: |  | 5 |
| Revieved By: | Susan Antonetti | |
| Location: | Los Angeles, CA | |
| Customer Since: | 2007 | |
| Definitely go with Box-N-Go. | Date: 21 April, 2009 |
I chose Box-N-Go for the convenience and because their prices are very reasonable. They provide quality service. Their customer service is excellent. They are always nice no matter when you call them. My experience with Box-N-Go has been better than I expected. I did not know that I was going to have my things in storage for as long as I have. With Box-N-Go, if you have your stuff in storage for a year, you get a bargain rate. It is a really good deal. In fact, it has helped and encouraged me to keep my stuff there. Otherwise, I would have been in a hurry to get it out. I feel that my things are secure and safe. I also have easy access to my stuff. All in all, Box-N-Go is the best because they will tell you up front how much everything costs. There are no hidden cost, as there can be with other storage companies. Susan Antonetti | |
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| Total experience: | | 5 |
| Revieved By: | Daniel R. | |
| Location: | Dana Point, CA | |
| Customer Since: | 2008 | |
| Very nice to deal with. | Date: 23 August, 2011 |
I think we were with Box-N-Go Storage for probably 2 years, maybe longer than that. They have a very clean facility, and they are always very courteous and willing to accommodate us. Sometimes we would not be able to call them and give enough notice that we would need to get a box, but they were always willing to do it. It is a very nice company to deal with. Daniel Robbins | |
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| Total experience: | | 5 |
| Revieved By: | Gunjan S. | |
| Location: | Los Angeles, CA | |
| Customer Since: | 2008 | |
| I would recommend Box n Go to my friends | Date: 25 July, 2011 |
I used Box n Go in April 2008 when I lived around USC (downtown LA) and their service was simple, easy and pain free. The delivery person dropped off the box in the specified time window and he was nice enough to drop it off right in front of the main entrance of my apartment, which made all the difference since I was packing everything by myself. Then, I decided to use them again last week to move my stuff after I got laid-off. This time, I lucked out and sold my furniture to a couple who decided to sublease my apartment yesterday. In all the madness of packing and leaving a lot of stuff behind, I forgot to call and cancel the appointment for Box n Go because I was able to fit all my stuff in my car. Today, the Box n Go person called when he arrived at my old apartment. I told him that I had forgotten to cancel and he wished me good luck and carried on. A little while later, I got a text message from my credit card company that I had been charged for the delivery charges. Understandably, I incurred a delivery charge because I had forgotten to cancel my appointment. But, I called their toll-free number, spoke with Stan and he offered to cut the charge in half. When I explained how I had lost my job and offered to send him a copy of my layoff letter, he waived the entire charge!! I am pleasantly surprised - sure, it may not be a lot of money to some people, but $85 is a big deal to someone who was laid off 3 days ago and is crashing on his friend's couches. I am really appreciative of this gesture. I would recommend Box n Go to my friends and I hope this business continues to do well for a long time to come. | |
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| Total experience: | | 5 |
| Revieved By: | CA101010 | |
| Location: | Camarillo, CA | |
| Customer Since: | 2008 | |
| Great Service | Date: 21 July, 2011 |
I chose BoxNGo because of the pricing. I ended up keeping my stuff in storage for 3 years. The customer service was great, everyone was very helpful all the time. I was concerned about what kind of condition my stuff would be in after 3 years. I was happily surprised to find my stuff in great condition. Thank you so much for taking such good care of my stuff. | |
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| Total experience: | | 5 |
| Revieved By: | Chris P. | |
| Location: | Winnetka, CA | |
| Customer Since: | 2010 | |
| Amazing service and prices! | Date: 01 May, 2011 |
Amazing service and prices! Loved how they responded to all our needs and even offered a discount to fit our budget. Thank you!!! I wish more businesses took care of their customers the way they do. Thank so much! | |
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| Total experience: | | 5 |
| Revieved By: | Jane Foronda | |
| Location: | Los Angeles, CA | |
| Customer Since: | 2010 | |
| Best Storage Service EVER! | Date: 02 March, 2011 |
It has been so easy and convenient working with Box 'n Go. They were so accommodating with our needs when we were moving from San Diego. I've formed a great relationship with Stan...who is definitely the MAN!!! He's been extremely helpful in the year that I've had storage with them. They're super prompt and are eager to help in every way. They are true professionals. I recommend them to everyone in need of storage. | |
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